Thank you for choosing The Book of Life Candle Co.! We’re excited to bring light, peace, and joy into your home. Here’s everything you need to know about our shipping process:

 

PROCESSING TIME 

​All orders are carefully crafted and processed within 2-3 business days. Please allow extra time for larger orders or during peak holiday seasons. We will send you an email with tracking information once your order has shipped. 

 

​SHIPPING METHODS AND RATES 

​We offer a variety of shipping options to meet your needs:​

• Standard Shipping: 1-5 days

• Expedited Shipping: 1-2 days

• Priority Shipping: 1-3 days

Shipping rates are calculated at checkout based on your location, the size of your order, and the shipping method selected.

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Shipping Locations

We currently ship to the United States. For international shipping, please contact us directly to inquire about rates and delivery times.

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Shipping Delays

While we aim to get your order to you quickly, please note that once your order leaves our facility, we are not responsible for any delays caused by the shipping carrier. We recommend checking your tracking details for the latest updates. Should any issues arise, don’t hesitate to reach out, we’re here to help!

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Shipping to P.O. Boxes

We can ship to P.O. Boxes, but please ensure that you’ve provided accurate and complete shipping information at checkout to avoid delays.

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Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your shipment. We’ll assist you in processing a replacement or refund. To ensure we can help quickly, please provide photos of any damages.

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Free Shipping Offers

Occasionally, we offer free shipping promotions. These promotions apply to orders over a certain amount (usually specified during checkout). Please check the website or your order details for current offers.

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Cancellations & Address Changes

Once an order is processed for shipment, we are unable to make changes to the shipping address or cancel the order. Please make sure your shipping address is correct at checkout. If you need to make adjustments, please contact us as soon as possible before your order ships.

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Customer Support

If you have any questions about your shipment or need help with tracking, please reach out to us at info@bookoflifecandleco.com or call 678-671-9877. We’re happy to assist!

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We pray that each candle you receive brings you warmth, peace, and the light of God’s love. Thank you for supporting our mission!

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Blessings,
The Book of Life Candle Co. Team